CRM Software for Small Business — Free for Up to 10 Users
EzNxt CRM is free CRM software for Indian small businesses. Manage leads from enquiry to close, track your sales pipeline, set follow-up reminders, and see which deals are at risk — all without paying for Zoho or Freshsales.
Free for up to 10 users with full CRM features. Part of EzNxt — the same platform includes HRMS, ATS, Accounting, and more.
EzNxt CRM Features for Small Business
Lead Capture and Tracking
Add leads from any source — website, referral, cold outreach, exhibition. Track every lead from first contact to deal close.
Sales Pipeline View
Visual kanban pipeline showing every deal and its current stage. Move deals through stages with a drag-and-drop interface.
Follow-up Reminders
Set call-back tasks and reminders for each lead. Never let a hot prospect go cold because you forgot to follow up.
Contact and Account Records
Full contact database with interaction history. Link contacts to company accounts for B2B relationship tracking.
Activity Timeline
Every call, email, meeting, and note logged against a lead in chronological order. Full context when any team member picks up the deal.
Lead Source Tracking
Tag leads by source and measure which sources produce the most closed deals. Allocate marketing budget to what actually converts.
Sales Reports
Pipeline value by stage, conversion rates, deals closed per rep, revenue forecasting. Standard reports out of the box.
Mobile CRM
Update deals, log calls, and set tasks from mobile. Field sales teams stay current without being at a desk.
EzNxt CRM vs Zoho, Freshsales, HubSpot — Free Plan Comparison
| Feature | EzNxt | Zoho CRM | Freshsales | HubSpot |
|---|---|---|---|---|
| Free users | 10 users | 3 users | 3 users | 2 users |
| Lead pipeline | Yes | Yes | Yes | Yes (limited) |
| Custom deal stages | Yes | Limited (free) | Limited (free) | Yes |
| Mobile CRM | Yes | Yes | Yes | Yes |
| Email integration | Yes | No (paid) | No (paid) | Yes |
| Sales reports | Yes | Limited (free) | No (paid) | Limited (free) |
| HRMS integration | Yes (native) | Separate Zoho People | No | No |
| Accounting integration | Yes (native) | Separate Zoho Books | No | Paid add-on |
| India-specific support | Yes | Yes | Yes | Limited |
| Paid plan starts at | ₹80/user/month | ₹1,300/user/month | ₹999/user/month | $15/user/month |
Zoho, Freshsales, HubSpot: published pricing June 2026. INR conversions at ₹86/USD. EzNxt pricing verified June 2026.
CRM That Connects to Your Entire Business
Most CRM tools are standalone products that require integrations to connect to your accounting software, HR system, or email marketing tools. EzNxt CRM is built into the same platform as:
- Accounting: Convert a won deal directly to an invoice. No manual re-entry of customer details.
- ATS: If your CRM tracks clients, your ATS tracks the candidates you source for them — in the same system.
- Bulk Mailer: Send targeted email campaigns to CRM lead segments. Responses come back into the CRM.
- HRMS: Your sales team and HR team work from the same platform with the same login.
Frequently Asked Questions
What CRM features do small businesses actually need?
Small businesses need a CRM that covers contact and company records, a lead pipeline with deal stages, follow-up tasks and reminders, email activity logging, and basic sales reports. They do not need the complex automation, territory management, or AI forecasting that enterprise CRMs like Salesforce offer — those features add cost and complexity without value at small business scale.
Is EzNxt CRM free for small businesses?
Yes. EzNxt CRM is completely free for up to 10 users — contacts, leads, pipeline, tasks, and reports. No credit card required. After 10 users, the cost is ₹80/user/month for all EzNxt modules. There are no per-feature upgrades or premium tiers within EzNxt.
How does EzNxt CRM compare to Zoho CRM for small business?
Zoho CRM Free is limited to 3 users and excludes important features like sales forecasting and email integration. Zoho CRM Standard costs $14/user/month. EzNxt CRM is free for 10 users with full functionality. Additionally, EzNxt CRM is built into the same platform as HRMS, ATS, and Accounting — so your sales team and HR team work in one system, not separate subscriptions.
Can I track where my leads are coming from in EzNxt CRM?
Yes. EzNxt CRM lets you tag leads by source — website, referral, cold call, email campaign, exhibition, social media, or custom sources you define. This helps you understand which lead sources produce the most conversions and where to focus your sales effort.
Does EzNxt CRM work on mobile for field sales teams?
Yes. EzNxt CRM is accessible on mobile, so field sales representatives can update lead status, log call notes, and set follow-up reminders after visiting a customer — without waiting to be back at a desktop. Managers see pipeline updates in real time.
Does EzNxt CRM integrate with email?
Yes. EzNxt CRM logs email activity associated with leads and contacts so you have a full communication timeline per deal. This means any team member can pick up a lead and see the complete interaction history without asking colleagues.
Is EzNxt CRM only for B2B sales or can B2C businesses use it?
EzNxt CRM works for both B2B and B2C sales processes. B2B businesses use it to manage company accounts, key contacts, and long sales cycles with multiple touchpoints. B2C businesses with high-touch sales — real estate, education, financial services, insurance — use it to manage individual customer enquiries through a structured pipeline.
Does EzNxt CRM connect to the rest of EzNxt — HRMS, Accounting?
Yes. EzNxt is an all-in-one platform. When a deal closes in CRM, it connects to Accounting for invoice generation. The same login gives your team access to CRM, HRMS, ATS, and other modules — no separate subscriptions or API integrations to maintain.
Start Managing Your Sales Pipeline Today — Free
EzNxt CRM is free for up to 10 users. Capture leads, track deals, set follow-ups, and close more business.
No credit card. Includes CRM, HRMS, ATS, Accounting, and 4 more modules.
Start Free — CRM + Full Business Platform