Terms and conditions
Effective Date: July 9, 2026
Welcome to EzNxt. By accessing or using our platform, you agree to comply with and be bound by the following Terms & Conditions.
These Terms & Conditions govern your access to and use of EzNxt's platform, including ATS, HRMS, CRM, Project Management, Finance modules, APIs, and all related services. Please read them carefully before using our Services.
1. Acceptance of Terms
By accessing or using EzNxt's website, applications, APIs, ATS, HRMS, CRM, Project Management, Finance and related services (collectively, the 'Services'), you agree to these Terms & Conditions. If you do not agree, do not use the Services.
2. Definitions
"Customer" means the individual or organization using the Services.
"Customer Data" means all data uploaded by the Customer.
"Services" means all software, websites, APIs, applications and features provided by EzNxt.
3. Eligibility
You must be at least 18 years old and legally authorized to enter into binding agreements. If using the Services on behalf of an organization, you represent that you have authority to bind that organization.
4. User Accounts
You are responsible for maintaining account credentials, ensuring information is accurate, and notifying EzNxt of any unauthorized access.
5. Acceptable Use
Users shall comply with applicable laws and shall not misuse the Services, upload malicious code, attempt unauthorized access, infringe intellectual property, or use the platform for unlawful purposes.
6. Customer Data
You retain ownership of Customer Data. You grant EzNxt a limited license to host, process, store and transmit Customer Data solely to provide the Services.
6.1 Aggregated Data
EzNxt may collect and use anonymous, aggregated and non-identifiable usage statistics and metadata to maintain, secure, improve and benchmark the Services. Such information will never identify any individual or Customer.
6.2 HRMS & ATS Data
For HRMS and ATS modules, the Customer acts as the Data Fiduciary under India's Digital Personal Data Protection Act, 2023 (DPDP Act) and, where applicable, the Data Controller under GDPR. The Customer warrants that it has obtained all legally required notices, permissions and consents from employees, candidates and other individuals before uploading or processing their personal data through EzNxt.
7. AI Features
EzNxt may provide AI-powered features to assist with automation, insights and workflow optimization.
EzNxt does not share, transfer or use Customer Data to train public Large Language Models (LLMs) or other publicly available AI models.
AI processing occurs strictly within EzNxt's secure environment or through trusted infrastructure and service providers operating under appropriate contractual confidentiality and data protection obligations.
AI Output Disclaimer: AI-generated content, summaries, recommendations and suggestions are provided on an 'as-is' and 'as-available' basis. Customers are solely responsible for independently reviewing and verifying all AI-generated outputs before relying upon them for business, financial, legal, HR, recruitment, payroll, tax or compliance decisions.
8. Payroll, Tax & Compliance Disclaimer
Note: EzNxt is software and is not a financial, legal, tax or accounting advisor. Customers must independently verify all payroll, tax, and compliance outputs before submission to any authority.
While we strive for accuracy, Customers are solely responsible for verifying payroll calculations, statutory deductions, tax computations, compliance filings and regulatory submissions before use or submission to any authority.
9. LinkedIn & Third-Party Integrations
EzNxt may integrate with third-party platforms including LinkedIn. Customers may use supported integrations to publish job postings, synchronize recruitment information and perform other permitted actions. Use of such integrations is subject to the third party's terms and policies. Customers are solely responsible for the legality and accuracy of job postings and recruitment content. EzNxt is not responsible for third-party outages, API changes, restrictions or account actions by LinkedIn or other providers.
10. Subscription & Payments
Paid features require payment of applicable subscription fees. Fees are billed as agreed and are generally non-refundable unless required by law or expressly stated by EzNxt.
11. Intellectual Property
All rights, title and interest in the Services, software, trademarks, branding, documentation and content remain the exclusive property of EzNxt or its licensors.
12. Confidentiality
Each party shall protect confidential information received from the other party and use it only for purposes of providing or using the Services.
13. Privacy & Security
EzNxt processes personal information in accordance with its Privacy Policy and applicable laws, including the Digital Personal Data Protection Act, 2023, where applicable. Reasonable technical and organizational safeguards are implemented to protect Customer Data.
14. Service Availability
EzNxt strives for reliable availability but does not guarantee uninterrupted or error-free Services. Maintenance, upgrades and external dependencies may affect availability.
15. Third-Party Services
EzNxt may integrate with third-party platforms, applications, APIs, and services, including but not limited to recruitment platforms, communication tools, payment gateways, cloud infrastructure providers, authentication services, accounting software, and professional networking platforms such as LinkedIn.
The use of any third-party service is subject to the respective third party's terms of service, privacy policy, and applicable usage policies.
Where authorized by the Customer, EzNxt may facilitate activities such as publishing job postings, synchronizing recruitment data, exchanging information, or enabling workflow automation through supported integrations.
LinkedIn Integration: Where the Customer chooses to connect LinkedIn or other recruitment platforms with EzNxt, the Customer authorizes EzNxt to access, process, transmit, and synchronize recruitment-related information solely to provide the requested integration functionality. EzNxt does not claim ownership of such data and processes it only in accordance with the Customer's instructions, these Terms, the Privacy Policy, and applicable data protection laws.
The Customer acknowledges and agrees that:
The Customer is solely responsible for obtaining all necessary permissions, approvals, and legal authority to connect third-party accounts and exchange information.
The Customer remains solely responsible for the accuracy, legality, and content of any information, job postings, or communications transmitted through third-party integrations.
EzNxt does not own, control, or operate any third-party platform and is not responsible for the availability, security, performance, accuracy, or continued operation of such services.
EzNxt shall not be liable for any interruption, API limitation, modification, suspension, account restriction, policy enforcement, or discontinuation of any third-party service.
Changes made by third-party providers may affect the functionality of integrations, and EzNxt reserves the right to modify, suspend, or discontinue any integration where necessary.
Customers are responsible for complying with all applicable laws and the terms governing any third-party service they choose to connect with the EzNxt platform.
16. Suspension & Termination
EzNxt reserves the right to suspend or terminate your access to the Services under the following circumstances:
16.1 Non-Payment
Customers are responsible for paying all applicable subscription fees on or before the due date.
If payment is not received by the due date, EzNxt may issue payment reminders. If the outstanding payment remains unpaid for fifteen (15) calendar days after the due date, EzNxt reserves the right to suspend access to the affected Services without further notice.
If the outstanding amount is not settled within a reasonable period following suspension, EzNxt may terminate the Customer's subscription and access to the Services.
Suspension or termination due to non-payment does not relieve the Customer of the obligation to pay any outstanding fees owed to EzNxt.
16.2 Violation of Terms
EzNxt may suspend or terminate access immediately if the Customer:
Violates these Terms & Conditions;
Uses the Services for unlawful or fraudulent purposes;
Attempts unauthorized access to the platform or other users' data;
Compromises the security, integrity, or availability of the Services.
16.3 Security or Legal Requirements
EzNxt may suspend or terminate access where reasonably necessary to:
Comply with applicable laws or regulatory requirements;
Respond to court orders or government directives;
Protect the security, stability, or integrity of the Services;
Prevent fraud, abuse, or unauthorized access.
16.4 Effect of Termination
Upon termination:
The Customer's right to access and use the Services will immediately cease.
Outstanding fees and payment obligations shall remain payable.
Customer Data may be retained or deleted in accordance with EzNxt's Privacy Policy and applicable legal requirements.
Provisions relating to confidentiality, intellectual property, limitation of liability, indemnification, and dispute resolution shall survive termination.
17. Limitation of Liability
To the maximum extent permitted by law, EzNxt shall not be liable for indirect, incidental, consequential or punitive damages. Total liability shall not exceed the fees paid by the Customer during the preceding twelve months for the affected Services, unless prohibited by law.
18. Indemnification
The Customer agrees to indemnify and hold harmless EzNxt from claims arising out of misuse of the Services, Customer Data or violation of these Terms or applicable law.
19. Force Majeure
Neither party shall be liable for delays or failures caused by events beyond reasonable control, including natural disasters, internet failures, governmental actions or other force majeure events.
20. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict of law principles.
EzNxt and the Customer agree to make reasonable efforts to resolve any dispute, controversy, or claim arising out of or relating to these Terms, the Services, or their use through good-faith discussions and mutual negotiations.
If the dispute cannot be resolved through mutual discussions within thirty (30) days from the date either party notifies the other of the dispute, the parties agree to attempt to resolve the matter through mediation conducted by a mutually agreed independent mediator before initiating any legal proceedings.
If mediation does not successfully resolve the dispute within sixty (60) days from the appointment of the mediator, either party may initiate legal proceedings before the competent courts located in Kerala, India, which shall have exclusive jurisdiction over such disputes.
Nothing in this section prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction where such relief is necessary to protect confidential information, intellectual property, security, or other legal rights.
21. Changes
EzNxt may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.
22. Contact
Email: support@eznxt.com
Website: https://www.eznxt.com
Registered Office: [Insert Address]
EzNxt Enterprise Terms & Conditions — Additional Clauses
These clauses are intended to be incorporated into the main Terms & Conditions and reviewed by legal counsel before publication.
23. API Usage and Developer Terms
Where EzNxt provides APIs, SDKs, webhooks, or developer tools, Customers may use them only in accordance with our documentation. Customers shall not abuse API rate limits, attempt unauthorized access, interfere with platform security, or use APIs for unlawful purposes. EzNxt may suspend API access where misuse, excessive traffic, or security risks are detected.
24. ATS-Specific Recruitment Obligations
Customers are solely responsible for the legality, accuracy, fairness, and non-discriminatory nature of job postings, candidate communications, interview processes, and recruitment decisions. EzNxt only provides technology to facilitate recruitment workflows and is not involved in hiring decisions.
25. Candidate Data Lifecycle
Candidate information uploaded into ATS modules shall be retained, exported, archived, or deleted according to Customer instructions and applicable law. Customers remain responsible for complying with applicable retention requirements and responding to candidate requests relating to their personal data.
26. Data Processing Addendum (DPA)
Where applicable privacy laws require a data processing agreement, the parties agree that EzNxt acts as a data processor/service provider only for Customer Data processed on behalf of the Customer. A separate Data Processing Addendum may be executed where required.
27. Cookie Policy
EzNxt uses cookies and similar technologies as described in its Privacy Policy. Essential cookies are required for platform functionality. Analytics and optional cookies may be used where permitted by applicable law.
28. Service Levels and Availability
EzNxt aims to maintain high service availability and performs scheduled maintenance to improve the Services. Availability targets, if any, shall be governed by a separate Service Level Agreement (SLA). Planned maintenance windows may temporarily affect access.
29. Beta Features
EzNxt may offer beta, preview, early-access, or experimental features. Such features are provided 'as is' without warranties, may change or be discontinued at any time, and should not be relied upon for production-critical operations.
30. Export Controls and Sanctions
Customers agree not to use the Services in violation of applicable export control laws, trade sanctions, or embargo regulations. Customers are responsible for ensuring lawful use within their jurisdictions.
31. Consumer Law Compliance
Nothing in these Terms excludes rights that cannot be excluded under applicable consumer protection laws. Where mandatory legal protections apply, those rights shall prevail over inconsistent provisions.
32. Refunds, Renewals, and Cancellation
Subscriptions automatically renew unless cancelled before the renewal date, where applicable. Refund eligibility shall be governed by EzNxt's refund policy or applicable law. Customers may cancel future renewals in accordance with subscription terms.
33. Security Incident Notification
If EzNxt becomes aware of a confirmed security incident affecting Customer Data, EzNxt will notify affected Customers within a commercially reasonable timeframe, subject to legal, regulatory, and security considerations, and will take reasonable steps to investigate and mitigate the incident.
34. Audit Rights
Where required by law or contract, and subject to reasonable notice and confidentiality obligations, EzNxt may provide information reasonably necessary to demonstrate compliance with applicable data protection obligations. Audits shall not unreasonably interfere with EzNxt's operations or compromise the security or confidentiality of other customers.
35. Assignment
Customers may not assign or transfer these Terms without EzNxt's prior written consent. EzNxt may assign these Terms in connection with a merger, acquisition, corporate restructuring, or sale of substantially all of its assets.
36. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
37. Waiver
Failure by either party to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.
38. Survival
Clauses relating to intellectual property, confidentiality, payment obligations, limitation of liability, indemnification, governing law, dispute resolution, and any provisions intended by their nature to survive shall continue after termination.
39. Notices
Legal notices under these Terms shall be sent to the contact information provided by the parties. EzNxt may also provide notices electronically through the platform or by email.